How it works
A calm, methodical process — designed for people who are anxious.
We know you're wary. You should be. Here is exactly what happens at every stage, what it costs, and what we can and cannot do.
- 01
Free confidential consultation
30 minutes · Same-week booking
You speak with a case analyst — not a salesperson. We listen to what happened, ask focused questions, and answer yours. Nothing is charged and no engagement is signed at this stage.
- 02
Case assessment
3–5 business days
We review your documents, transactions, and communications and produce a written assessment: what's likely provable, what isn't, what avenues are realistic, and whether we're the right firm for you. Sometimes our honest advice is that you don't need us.
- 03
Written engagement & scope
Before any fee is charged
If we proceed, you receive a written scope of work, fixed or capped fees, and a timeline. No retainer is charged until you sign. There are never 'success fees' tied to recovery.
- 04
Investigation & tracing
2–8 weeks (varies by case)
Our analysts investigate the counterparty, trace on-chain movements where applicable, build a timeline of the fraud, and preserve evidence to forensic standards. You receive weekly written updates.
- 05
Evidence package & report
Delivered to you
You receive a written investigative report designed to be usable by police, your bank's fraud team, financial regulators, and — if applicable — civil counsel in the relevant jurisdiction.
- 06
Next steps & referrals
Ongoing
Where legal action or specialist asset-recovery work is warranted, we introduce you to licensed attorneys and specialists we've vetted. You engage them directly. We never take referral fees.
What we can do
- Conduct an independent investigation into what happened
- Trace cryptocurrency movements across public blockchains
- Identify counterparties, entities, and jurisdictions where possible
- Prepare evidence packages suitable for police and regulators
- Support your bank's chargeback or fraud claim with documentation
- Refer you to licensed attorneys and specialists we trust
- Advise on protecting yourself from further scam contact
What we cannot do
- Guarantee that your funds will be recovered
- Force a foreign exchange, wallet, or bank to return funds
- Practice law or file lawsuits (we work with licensed counsel)
- Freeze accounts or seize assets (that's a court's role)
- Promise timelines we don't control
- Charge 'recovery guarantee' or 'success upfront' fees — ever
What to expect
You will always know where things stand.
Weekly updates
A written status every week during active investigation. No radio silence, ever.
Your information stays private
Every case is covered by an NDA. Data is stored on encrypted systems in the EU and destroyed on your request when the case closes.
Honest timelines
Most investigations run 2–8 weeks. If a case will take longer, we tell you before you sign — never after.